Privacy Policy

www.ekihome.com website is owned by EKI Home, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by www.ekihome.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.ekihome.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the www.ekihome.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@ekihome.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@ekihome.com.

EKI HOME Privacy Disclaimer

At EKI HOME, we value your privacy and are committed to protecting your personal information. This privacy disclaimer outlines how we handle data collected from our customers, in compliance with California privacy laws, including the California Consumer Privacy Act (CCPA), the California Online Privacy Protection Act (CalOPPA), and General Data Protection Regulation (GDPR) standards.

1. Definitions

• Consumer: Any individual using our services, interacting with our website, or engaging with our company.

• Cookies: Small files stored on your device to enhance your browsing experience and provide personalized content.

• Data Controller: EKI HOME, responsible for deciding how your personal information is used and protected.

• Services: All products, services, and information provided by EKI HOME through our website and business interactions.

• Third-Party Social Media Services: External platforms that you may interact with or access through links on our site.

• Collecting Data: The process of gathering information directly from you, such as your name, email, address, or usage patterns.

• Usage of Data: Information collected is used to improve our services, communicate with you, and provide a better user experience.

• Retention: We keep your data only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

2. Your Rights and How We Use Your Data

• We collect and process your data to provide efficient services, for business purposes, or to improve our offerings.

• We do not sell your personal information to third parties.

• You have the right to know what information we collect, request its deletion, or opt out of data sharing at any time under the CCPA and GDPR.

3. Data Transfer and Security

• We may transfer your information to partners and service providers as required to deliver our services.

• Data transfers will always be carried out securely and in accordance with applicable laws, including legal requests from law enforcement.

• We employ state-of-the-art security measures to protect your data against unauthorized access, disclosure, or loss.

4. Analytics

• We use analytics tools to understand how users interact with our website, helping us to improve the overall experience.

• These tools may involve the use of cookies, but no personally identifiable information is shared with third-party services.

5. No-Tracking Policy (CalOPPA)

• EKI HOME does not respond to "Do Not Track" signals in your web browser. However, we aim to limit tracking to what is essential for improving our services.

6. Business Purposes

• Data may be used for legitimate business operations, such as customer service, order processing, fraud prevention, and marketing communications.

7. Contact Information

If you have any questions or concerns about how we handle your privacy, or if you wish to exercise your rights under privacy laws, please contact us directly at support@ekihome.com